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4 Sons Case study

Convenience Store Case Study: Savings and Service Solutions


About 4 Sons

4 Sons Food Stores is a chain of twenty-one convenience stores in the Phoenix, Arizona Area. All locations benefit from high customer traffic and frozen beverage sales.

Challenged with continuous service and excessive repair expenses for their current frozen carbonated beverage equipment, 4 Sons was in need of a frozen drink machine that improved serviceability and cut down maintenance fees. With the help of FBD Frozen, 4 Sons has significantly reduced their number of service calls and optimized their frozen beverage program to its full potential.

The FBD Frozen difference

  • Reduced service calls and maintenance fees
  • Reduced heat and noise levels
  • Increased volume and traffic with video merchandisers
  • Trained service partner prior to equipment installation

Key results

95% reduction in service calls.
Higher customer purchase volume and frequency.
Reduced downtime by 99%.

4 Sons Food Stores - Case study

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