Reduced service calls and maintenance fees
Reduced heat and noise levels
Increased volume and traffic with video merchandisers
Trained service partner prior to equipment installation
4 Sons Food Stores is a chain of twenty-one convenience stores in the Phoenix, Arizona Area. All locations benefit from high customer traffic and frozen beverage sales.
Challenged with continuous service and excessive repair expenses for their current frozen carbonated beverage equipment, 4 Sons was in need of a frozen drink machine that improved serviceability and cut down maintenance fees. With the help of FBD Frozen, 4 Sons has significantly reduced their number of service calls and optimized their frozen beverage program to its full potential.
Within 45 days, 4 Sons spent more than $9,000 on service and repair expenses for 3 of their 10 existing frozen beverage units. 4 Sons was seeking operational efficiency methods to reduce maintenance expenses, enhance quality service to its customers and maximize the company’s profitability.
FBD approached the 4 Sons business challenge with a thorough analysis, including store visits and surveys to identify the best solution and recommendation to address the immediate business challenge, as well as identifying enhanced methods for optimization of its frozen beverage program.