Start your Frozen Program

We’re here to help you

Can’t find what you need in FAQs?
Get in touch with a member of our team!

Whether you’re looking for order status inquiries, replacement parts, accessories, order fulfillment, or anything in between, do not hesitate to:

  • give us a call at +852-2369-3938
  • or email us using the contact form.

What do you get when you ask a question?

  • Email response within one business day
  • Expertise of an FBD customer service representative
  • Quick and easy issue resolution

Contact customer service

Minimize machine downtime with the help of experienced FBD technicians. FBD offers 24/7 technical support, so do not hesitate to:

  • call or text us at +1-866-323-2777
    By sending us a text you're opting in to receive messages back from FBD Tech Support. Text Stop anytime to unsubscribe.
  • or send us an email using the contact form.

Check out the list of additional support resources below!

Contact technical support

Ask questions and get help choosing the right frozen machine based on your business goals, locations, and store traffic.

  • reach us at +65-6721-7000
  • or send us an email using the contact form.

Schedule a call to have one of our experts help you

  • Recommend the ideal products for your specific type of location
  • Identify the right equipment and customization
  • Estimate your ROI
  • Provide an operations implementation plan

Contact FBD expert team
We will contact you within 1 business day.