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We’re here to help you

Can’t find what you need in FAQs?
Get in touch with a member of our team!

Whether you’re looking for order status inquiries, replacement parts, accessories, order fulfillment, or anything in between, do not hesitate to:

What do you get when you ask a question?

  • Email response within one business day
  • Expertise of an FBD customer service representative
  • Quick and easy issue resolution

Contact Customer Service

Minimize machine downtime with the help of experienced FBD technicians. FBD offers 24/7 technical support, so do not hesitate to:

Check out the list of additional support resources below!

Contact Technical Support

Ask questions and get help choosing the right frozen machine based on your business goals, locations, and store traffic.

Schedule a call to have one of our experts help you

  • Recommend the ideal products for your specific type of location
  • Identify the right equipment and customization
  • Estimate your ROI
  • Provide an operations implementation plan

Contact FBD expert team

We will contact you within 1 business day.