Don’t waste time and money redoing work – learn how to install, maintain, operate, and troubleshoot FBD dispensers from the experts. Get hands-on experience from our training videos and download our service bulletins and operations manuals for future reference.
By the time you’re finished with these videos, you’ll be able to safely install and operate an FBD machine, navigate setup menus, set up ancillary materials, and much more.
This course consists of installation, operation, and service manuals for all dispensers on our offer. It includes illustrated part lists and instructions in four different languages
From showing you how to find a refrigeration leak to changes in design and materials, the Service Bulletins course offers a wide range of topics to keep you up-to-date on the latest industry information.
With FBD Frozen Academy, you will get access to lessons that will help your team with everything from initial installation to preventive maintenance.
Start upskilling your staff on all things FBD today!
Hello!!! My name is Magnus Achu. I am the Sr. Manager, Customer Service here at FBD. I have been with FBD for over 11 years.
During this time, I have held different positions and worked in other departments. I started in Shipping as a Temp Employee, then moved to Production where I learned how to assemble and test machines.
From there, I moved to Tech Support where I learned how to troubleshoot and fix machines over the phone with service technicians. While in Tech Support, I was able to travel all over the USA and abroad to train technicians on how to install and service FBD equipment.
Currently, I am leading our Customer Service, Tech Support and Field Service Team. I enjoy talking to our customers and helping them resolve any issues from when the order is released to FBD, till when the unit is installed and operating in the field.
Sr. Manager, Customer Service - FBD