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Welcome to the
FBD Frozen Academy!

Everything you need to know about working with frozen beverage dispensers

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Why FBD Academy

Why use FBD Frozen Academy for your online training?

Don’t waste time and money redoing work – learn how to install, maintain, operate and troubleshoot FBD dispensers from the experts.

With our free FBD Frozen Academy you get:

  • 24/7 access to short but detailed videos
  • All the resources your team needs to get comfortable using FBD dispensers
  • Practical, reliable, and trackable professional learning to upskill on dispenser use
  • And so much more!


Main Takeaways

With FBD Frozen Academy, you will receive lessons to help your team with everything from initial installation to preventive maintenance.

Here are just a few things we will cover on the way:

  • How to unpack and install your FBD machine safely
  • How to effectively manage and operate the machine
  • 4 elements to creating a frozen drink
  • Preventive maintenance and cleaning procedures
  • Troubleshoot a range of basic potential issues with an FBD dispenser

Ready to join us?

Start upskilling your staff on all things FBD today!

Meet your instructor
Magnus Achu
Hello!!! My name is Magnus Achu. I am the Sr. Manager, Customer Service here at FBD. I have been with FBD for over 11 years. During this time, I have held different positions and worked in other departments. I started in Shipping as a Temp Employee, then moved to Production where I learned how to assemble and test machines. From there, I moved to Tech Support where I learned how to troubleshoot and fix machines over the phone with service technicians. While in Tech Support, I was able to travel all over the USA and abroad to train technicians on how to install and service FBD equipment. Currently, I am leading our Customer Service, Tech Support and Field Service Team. I enjoy talking to our customers and helping them resolve any issues from when the order is released to FBD, till when the unit is installed and operating in the field.