Technical Support

You can't sell frozen beverages if your dispenser doesn't work. FBD experienced technicians provide 24/7 technical support for our customers and certified providers to minimize down-time. From simple questions to troubleshooting, we are always here for you. Email us at

Training | Dispenser Manuals | Service Bulletins

Business Hours
Monday - Friday 7:00 am to 5:30 pm Central Time
Phone 210.637.2800
Fax 210.637.2832
Toll Free 866.323.2777

Or After Business Hours with 24/7 Technical Support
Phone 210.445.2344
Toll Free 866.323.2777

Magnus Achu, Customer Service Manager

Denise Ramirez, Customer Service Administrative Assistant

Greg Flores, Technical Service Lead

Coy Garcia, Technical Service Rep

Joe Rodriguez, Technical Service Rep

Heston Hardee, Technical Service Rep

Keith Mayes, Technical Service Rep

Manuel Gracia, Technical Service Rep

Margarito Soriano, Technical Service Rep